Click the "Send/Receive." button under the "Send and receive" section.This can especially affect users who have multiple subfolders with multiple emails in them.įor Microsoft Outlook follow the steps below: This can be caused by Outlook pulling folder count for sub folders. When using Outlook 2010 and IMAP, users may experience slow sending and receiving or are not able to send and receive at all. View articles for SmarterMail 15.x and earlier. Click OK and continue through the rest of the dialogs.This article applies to recent versions of SmarterMail.Verify that My outgoing server (SMTP) requires authentication checkbox is marked and that the Use same settings as my incoming mail server option is selected.The outgoing server can use 587 and TLS encryption.The incoming server must be set to 993, and it must use SSL encryption.Click the More Settings button, and then the Advanced tab.Select an account, and click the Change button above the list of accounts.Under Email Accounts, click E-mail Accounts. In the Tools menu, choose Options and then Mail Setup.Your full email address, including or InformationĮnter the password for your web-based email account Mark the Manually configure server settings or additional server types checkbox.Enter your display name, full email address, and password.Under Info > Account Information, click Account Settings and then click Add Account. Click the Office button on the top left corner and go to the Office Backstage.Configure your IMAP client and click Save Changes.Click the Forwarding and POP/IMAP link.Click the Settings button near the upper-right corner, and choose Settings.Note that your username is your full email address. You can retrieve your Gmail / Google Business Apps messages with a client or a device that supports IMAP, such as Microsoft Outlook, Thunderbird, or Apple Mail.
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